SOS COACH

Terms and conditions of sale

Last updated : 13/11/2026

Article 1: Confidentiality

SOS COACH undertakes that all discussions held, information provided, documents exchanged and work produced remain strictly confidential.

No reference is made to the identity of our clients. All personal data, in particular name, course and institution, is removed before the file is handled by our specialists.

SOS COACH undertakes never to pass this data to third parties.

Article 2: Document retention

An electronic copy of corrected or written documents is kept available to the client for a limited period after delivery.

After that period, documents are deleted from our systems. Clients are advised to keep their own copy.

Article 3: Quotes and orders

Every service is subject to a prior quote, free and without commitment. Work only begins once the client has accepted the quote in writing.

The quote sets out the nature of the service, the delivery date and the price.

Article 4: Approval and payment

The work is delivered to the client for review. Payment only takes place after the client approves it.

Payment terms are set out in the quote.

Article 5: Nature of the service

The services offered constitute assistance, support and methodological guidance. The client remains solely responsible for the use made of the documents delivered.

It is for the client to check that using outside help is compatible with their institution’s regulations.

Article 6: Governing law

These terms are governed by Swiss law. Any dispute falls within the jurisdiction of the courts of the company’s registered office.